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The Implementation of a Remote Work Program in an Italian Municipality before COVID-19: Suggestions to HR Officers for the Post-COVID-19 Era


Posted: 2021-09-25 19:00:00
Eur J Investig Health Psychol Educ . 2021 Aug 15;11(3):866-877. doi: 10.3390/ejihpe11030064. Affiliations Expand Affiliations 1 Department of Psychology "Renzo Canestrari", Alma Mater Studiorum University of Bologna, 40126 Bologna, Italy. 2 Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, 125993 Moscow, Russia. 3 Department of Social and Organizational Psychology, National University of Distance Education, 28040 Madrid, Spain. Item in Clipboard Salvatore Zappalà et al. Eur J Investig Health Psychol Educ. 2021. Show details Display options Display options Format Eur J Investig Health Psychol Educ . 2021 Aug 15;11(3):866-877. doi: 10.3390/ejihpe11030064. Affiliations 1 Department of Psychology "Renzo Canestrari", Alma Mater Studiorum University of Bologna, 40126 Bologna, Italy. 2 Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, 125993 Moscow, Russia. 3 Department of Social and Organizational Psychology, National University of Distance Education, 28040 Madrid, Spain. Item in Clipboard CiteDisplay options Display options Format Abstract This case study describes the implementation stages and some outcomes of a remote work program that was adopted in an Italian municipality before the COVID-19 pandemic. This research used a qualitative case study approach, proposing a semi-structured interview with 14 staff members (six remote-worker employees, their respective managers, and two intermediate-level managers) about the experience with the remote work program. In addition, two researchers attended two preparatory program meetings. The evidence shows that, even before the COVID-19 pandemic, remote work was mainly performed at home, for one or two days a week. Together with their manager, remote workers decided the tasks to perform remotely and the criteria to monitor remote work. Furthermore, employees appreciated the remote work program, perceiving themselves to be more productive in their work. Elements of this case study may be relevant for companies that aim to move from an emergency to a more planned remote work. Keywords: change management; human resource management; public sector; remote work; telework.

参考サイト PubMed: covid-19


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